Yearly Archive:2016

ByShaun Michels

Teacher Job Description

Use this free Teacher job description for posting to online job boards or careers pages. It is quick and easy to customise for your business.

teacher

Teacher

We are looking for a committed Teacher to complement our qualified workforce of educators. You will be responsible for preparing and implementing a full educational teaching plan according to the school’s requirements. It will be fundamental to provide knowledge and instruction to students while also helping them develop their personalities and skills.

The ideal candidate will be passionate about the job with an ability to reach out to students and create a relationship of mutual trust. They will know how to organise a class and make learning a natural and meaningful process.

The goal is to help cultivate the students’ interest in education and be their dedicated ally in the entire process of learning and development.

Responsibilities

  • Present lessons in a comprehensive manner and use visual/audio means to facilitate learning
  • Provide individualised instruction to each student by promoting interactive learning
  • Create and distribute educational content (notes, summaries, assignments, etc.)
  • Assess and record students’ progress and provide grades and feedback
  • Maintain a tidy and orderly classroom
  • Collaborate with other teachers, parents and stakeholders and participate in regular meetings
  • Plan and execute educational in-class and outdoor activities and events
  • Observe and understand students’ behaviour and psyche and report suspicions of neglect, abuse, etc.
  • Develop and enrich professional skills and knowledge by attending seminars, conferences, etc.

Requirements

  • Proven experience as a teacher
  • Thorough knowledge of teaching best practices and legal educational guidelines partnered with a willingness to follow the school’s policies and procedures
  • Excellent communicability and interpersonal skills
  • Well-organized and committed
  • Creative and energetic
  • High moral values and discipline
  • Knowledge of CPR
  • Bachelor’s degree in Education with a valid teaching licence

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ByShaun Michels

Preschool Teacher Job Description

Use this free Preschool Teacher job description for posting to online job boards. It is quick and easy to customise for your business.

preschool teacher

Preschool Teacher

We are looking for a qualified Preschool Teacher to prepare small children for kindergarten by easing them into organised education. You will teach them essential elements that they will encounter soon after they enter school life.

A preschool teacher must have a great love and patience for children. Qualifications needed to teach them effectively include knowledge of best practices and preschool educational methods as well as the ability to engage them and earn their trust and attention.

The goal is to contribute to the healthy mental and emotional development of the child so they can more quickly acclimate to the next level of education.

Responsibilities

  • Develop a thorough and creative program suitable for preschool children
  • Employ a variety of educational techniques (storytelling, educational play, media, etc.) to teach children
  • Observe each child to help them improve their social competencies and build self-esteem
  • Encourage children to interact with each other and resolve occasional arguments
  • Guide children to develop their artistic and practical capabilities through a carefully constructed curriculum (identify shapes, numbers or colours, do crafts, etc.)
  • Organise nap and snack hours and supervise children to ensure they are safe at all times
  • Track children’s progress and report to parents
  • Communicate with parents regularly to understand the children’s background and psyche
  • Collaborate with other educators
  • Maintain a clean and tidy classroom consistent with health and safety standards

Requirements

  • Proven experience as a Preschool Teacher
  • Excellent understanding of the principles of child development and preschool educational methods
  • Familiarity with safety, security and sanitation guidelines for classrooms
  • Excellent communication and instructional skills
  • Ability to act as mediator between children
  • Cool-tempered, friendly and reliable
  • Balance between a creative mind and a practical acumen
  • Certification in Child CPR
  • Bachelor’s degree in Education or relevant field
  • Valid licence to practice profession

Resume Writing Services | 1300 969 966

WooResumes provides professional resume writing services. Please call 1300 969 966 during office hours for help. We know it’s not easy to write about yourself. Hire a professional resume writer. Get the professional help you need to get hired!

ByShaun Michels

Guidance Counsellor Job Description

Use this free Guidance Counsellor job description for posting to online job boards. It is quick and easy to customise for your company.

guidance counsellor

Guidance Counsellor

We are seeking a qualified Guidance Counsellor to support and educate elementary, middle and/or high school students through a well-prepared counselling program. You will serve as the facilitator for the attaining of students’ academic or career goals, and assist them in developing their social and mental capacity. The goal is to enable the students to become mature and well-functioning adults.

Responsibilities

  • Develop and implement an all-encompassing educational and counselling plan with modern methods of teaching and mentoring
  • Foster equal opportunity practices and encourage students’ association
  • Pay attention to cultural or societal differences in dealing with the students
  • Conduct group or individual counselling sessions to assist students with problems or concerns
  • Assess students’ attributes (KSAOs) and help them realise their strengths
  • Evaluate the progress of students and reinforce the sense of accomplishment
  • Identify behavioural problems or at-risk students and act appropriately
  • Cooperate with parents and teachers as well as other interested parties
  • Complete assessments and tests, analyse results and provide feedback
  • Study and update student records
  • Prepare and present reviews on progress

Requirements

  • Proven experience as a guidance counsellor or teacher;
  • Integrity and professionalism
  • Ability to operate within a wide range of student personalities and backgrounds
  • Education in various models of teaching, best counselling practices and regulations
  • Excellent communication skills and high emotional intelligence abilities
  • Basic knowledge of computers
  • Master’s degree in Education; guidance counselling credentials is a must

Resume Writing Services | 1300 969 966

WooResumes provides professional resume writing services. Please call 1300 969 966 during office hours for help. We know it’s not easy to write about yourself. Hire a professional resume writer. Get the professional help you need to get hired!

ByShaun Michels

Technical Support Engineer Job Description

Use this free Technical Support Engineer job description for posting to online job boards. It is quick and easy to customise for your company.

technical support engineer

Technical Support Engineer

We are looking for a bright Technical Support Engineer to provide enterprise level technical support to our customers via phone, the web, email, chat and other support channels as required.

Responsibilities

  • Take ownership of customer issues reported and see problems through to resolution
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Provide prompt and accurate feedback to customers
  • Ensure proper recording and closure of all issues
  • Prepare accurate and timely reports
  • Document knowledge in the form of knowledge base tech notes and articles

Requirements

  • Bachelor’s degree in Information Technology, Business or similar
  • Proven working experience in enterprise technical support
  • Basic knowledge of Unix/Linux systems, utilities and scripting
  • Strong problem-solving skills
  • Excellent client-facing skills
  • Excellent written and verbal communication skills

Resume Writing Services | 1300 969 966

WooResumes provides professional resume writing services. Please call 1300 969 966 during business hours for help. We know it’s not easy to write about yourself. Hire a professional resume writer. Get the professional help you need to get hired!

ByShaun Michels

Bank Teller Job Description

Use this free Bank Teller job description template for posting to online job boards. It is quick and easy to customise for your company.

bank teller

Bank Teller

We are looking for a liable Bank Teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicate with different types of clients and sell bank’s products/services.

Responsibilities

  • Conduct dozens of bank’s routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals, etc.)
  • Assess customer needs and introduce new products and services (credit cards, saving bonds, etc.)
  • Make sales referrals, suggest alternate channels and cross-sell products and services
  • Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
  • Comply with regulatory requirements
  • Manage risk in every transaction and detect fraudulent transactions to prevent losses
  • Resolve customers’ issues and provide relevant information

Requirements

  • Proven working experience in banking or financial services
  • Basic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters)
  • Strong communication and time management skills
  • Strong focus on the customer’s satisfaction and experience
  • Attention to detail and mathematical skills
  • Excellent cross-selling skills
  • Bachelor’s degree in Commerce with Finance major or similar

Resume Writing Services | 1300 969 966

WooResumes provides professional resume writing services. Please call 1300 969 966 during business hours for help. We know it’s not easy to write about yourself. Hire a professional resume writer. Get the professional help you need to get hired!

ByShaun Michels

Receptionist Job Description

Use this free Receptionist job description template for posting on online job boards. It is quick and easy to customise for your company.

receptionist

Receptionist

As our Receptionist, you will be the first point of contact for the business, and you will provide administrative support across the organisation. You will handle the flow of people through the firm and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.

Responsibilities

  • Serve visitors by greeting, welcoming, directing and announcing them appropriately
  • Answer, screen and forward any incoming phone calls while providing essential information when needed
  • Receive and sort daily mail/deliveries/couriers
  • Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
  • Update appointment calendars and schedules meetings/appointments
  • Perform other clerical receptionist duties such as filing, photocopying, collating, faxing, etc.

Requirements

  • Proven working experience in similar roles
  • Proficient with Microsoft Office Suite
  • Professional appearance
  • Solid communication skills both written and verbal
  • Ability to be resourceful and proactive in dealing with issues that may arise
  • Ability to organise, multitask, prioritise and work under pressure
  • High school certificate plus a tertiary qualification (preferred)

Resume Writing Services | 1300 969 966

WooResumes provides professional resume writing services. Please call 1300 969 966 during business hours for help. We know it’s not easy to write about yourself. Hire a professional resume writer. Get the professional help you need to get hired!

ByShaun Michels

Customer Service Representative Job Description

Use this free Customer Service Representative job description for posting to online job boards. It is quick and easy to customise for your company.

customer service representative

Customer Service Representative

We are looking for a Customer Service Representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and maintain high customer satisfaction.

Responsibilities

  • Manage large amounts of incoming calls effectively
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/team sales targets and call handling quotas
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements

  • Proven customer support experience
  • Track record of over-achieving quota
  • Advanced phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritise, and manage time effectively
  • High school certificate plus a tertiary qualification

Resume Writing Services | 1300 969 966

WooResumes provides professional resume writing services. Please call 1300 969 966 during business hours for help. We know it’s not easy to write about yourself. Hire a professional resume writer. Get the professional help you need to get hired!

ByShaun Michels

Front Desk Representative Job Description

Use this free Front Desk Representative job description for posting to online job boards. It is quick and easy to customise for your company.

front desk representative

Front Desk Representative

We are looking for a friendly Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

  • Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages, etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels, etc.
  • Check, sort and forward emails
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Monitor office expenses and costs
  • Take up other duties as assigned (travel arrangements, schedules, etc.)

Requirements

  • Proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer, etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Excellent organisational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • High School diploma; additional qualifications will be a plus

Resume Writing Services | 1300 969 966

WooResumes provides professional resume writing services. Please call 1300 969 966 during business hours for help. We know it’s not easy to write about yourself. Hire a professional resume writer. Get the professional help you need to get hired!

ByShaun Michels

Customer Service Manager Job Description

Use this free Customer Service Manager job description for posting to online job boards. It is quick and easy to customise for your company.

customer service manager

Customer Service Manager

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Responsibilities

  • Improve customer service experience, create engaged customers and facilitate organic growth
  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyse statistics and compile accurate reports
  • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
  • Keep ahead of industry’s developments and apply best practices to areas of improvement
  • Control resources and utilise assets to achieve qualitative and quantitative targets
  • Adhere to and manage the approved budget
  • Maintain an orderly workflow according to priorities

Requirements

  • Proven working experience as a Customer Service Manager
  • Experience in providing customer service support
  • Excellent knowledge of management methods and techniques
  • Proficiency in English
  • Working knowledge of customer service software, databases and tools
  • Awareness of industry’s latest technology trends and applications
  • Ability to think strategically and to lead
  • Strong client-facing and communication skills
  • Advanced troubleshooting and multi-tasking skills
  • Customer service orientation
  • Bachelor’s degree in Business Administration or related field

Resume Writing Services | 1300 969 966

WooResumes provides professional resume writing services. Please call 1300 969 966 during business hours for help. We know it’s not easy to write about yourself. Hire a professional resume writer. Get the professional help you need to get hired!

ByShaun Michels

Debt Collector Job Description

Use this free Debt Collector job description for posting on online job boards. It is quick and easy to customise for your company.

debt collector

Debt Collector

We are looking for a reliable Debt Collector to contact debtors and claim outstanding debts towards their creditors. You will be responsible for recovering the money owed in as little time as possible.

This position can be stressful and challenging. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.

Responsibilities

  • Keep track of assigned accounts to identify outstanding debts
  • Plan course of action to recover outstanding payments
  • Locate and contact debtors to inquire about their payment status
  • Negotiate payoff deadlines or payment plans
  • Handle questions or complaints
  • Investigate and resolve discrepancies
  • Create trust relationships with debtors when possible to avoid future issues
  • Update account status and database regularly
  • Alert superiors of debtors unwilling or unable to pay when necessary
  • Comply with requirements when legal action is unavoidable

Requirements

  • Proven experience as debt collector
  • Experience in working with targets and tight deadlines
  • Knowledge of relevant legal requirements
  • Working knowledge of MS Office and databases
  • Excellent communication and people skills
  • Apt in negotiating and persuading
  • Ability to be polite and compassionate without lacking confidence
  • High school certificate is preferred

Resume Writing Services | 1300 969 966

WooResumes provides professional resume writing services. Please call 1300 969 966 during business hours for help. We know it’s not easy to write about yourself. Hire a professional resume writer. Get the professional help you need to get hired!